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Orders shipped from our office (posters/flyers specifically) are shipped free to U.S. addresses (though expedited shipping options are available at an extra charge). For other products delivered in the continental U.S., the shipping charge is $4.50 for the first item, and $1.00 for each item thereafter. Expect delivery in 7-10 days.
Shipping charges for Canadian orders are $3.50 for the first item and $2.50 for each item thereafter. All orders are shipped via U.S. Postal Service.
International orders can be paid via PayPal using a U.S.-based credit card company, or by International Money Orders. Actual shipping charges will vary. Please contact us for deliveries outside the U.S. or Canada, or if you wish overnight delivery. NOTE: The price of videos and other products do not include import taxes (such as V.A.T.) or customs duties. Please contact your customs office regarding your country's practices and policies towards mail order items.
You must be happy with your purchase. If not, simply return it for a full refund less shipping costs. No questions asked.
If you have a defective item, please contact us prior to returning it. We'll supply you with an address.
Our policy in regards to your privacy is simple and straightforward: We have not and do not sell or otherwise distribute any personal information you provide when placing an order or when making any type of inquiry.
Personal information is used for the single purpose of fulfilling your order. The term "personal information" includes but is not limited to: your name, billing address, shipping address, phone number, fax number, e-mail address, and all credit card information.
If perchance we are approached by an outside company to exchange or rent our customer database, we would first contact you for approval.
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Send them to:
The Momii Company
ATTN: Services
11260 Donner Pass Road, #206
Truckee, CA 96161

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